Your personal data is handled with care at new bet. This Privacy Policy explains exactly what information we collect, how we use it, and the rights you hold as a player in the Philippines. We are committed to keeping your data secure and transparent at every step.
Last updated: January 2025
This Privacy Policy applies to all players who register, browse, or interact with the new bet platform at newbet.run. It covers the personal information we collect when you create an account, make deposits or withdrawals in Philippine pesos, play games, or contact our support team. By using our platform, you agree to the practices described in this policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us at [email protected]. We may update this policy from time to time, and the latest version will always be available on this page.
When you register for an account on new bet, we collect personal information that is necessary to verify your identity and process your transactions. This includes your full name, date of birth, email address, mobile number, and residential address in the Philippines. We also collect payment-related information such as your preferred payment method and transaction history, though we do not store full card numbers or sensitive banking credentials on our servers. When you use our platform, we automatically collect technical data including your IP address, device type, browser version, and session activity logs. This technical data helps us maintain platform security, detect suspicious activity, and improve the overall experience for players. We may also collect information you voluntarily provide when you contact our support team or respond to surveys.
The personal information we collect is used primarily to operate and maintain your account on the new bet platform. We use your identity details to comply with age verification requirements — all players must be at least 21 years old under Philippine law — and to process deposits and withdrawals in PHP accurately and securely. Your contact information is used to send you account notifications, security alerts, and, where you have opted in, promotional communications about new games or offers. Technical data is used to monitor platform performance, investigate potential fraud or abuse, and ensure that our systems remain stable and secure for all players. We do not use your personal data to make automated decisions that significantly affect your rights without human review. We retain your data only for as long as necessary to fulfil these purposes or as required by applicable Philippine law.
new bet does not sell, rent, or trade your personal information to third parties for their own marketing purposes. We may share your data with trusted service providers who assist us in operating the platform — such as payment processors, identity verification services, and cloud infrastructure providers — but only to the extent necessary for them to perform their services. All third-party partners are contractually required to handle your data in accordance with applicable privacy standards and are prohibited from using it for any other purpose. We may also disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required to do so by law, court order, or to protect the rights and safety of our players and staff. In the event of a business transfer or merger, your data may be transferred as part of that transaction, and you will be notified in advance.
Our platform uses cookies and similar tracking technologies to enhance your browsing experience and keep you logged in securely between sessions. Essential cookies are required for the platform to function correctly and cannot be disabled. We also use analytical cookies to understand how players navigate the site, which pages are most visited, and where technical issues may arise — this data is aggregated and does not identify you personally. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may affect the functionality of the platform. We do not use third-party advertising cookies or share tracking data with ad networks. Our cookie practices are reviewed regularly to ensure they remain proportionate and compliant with applicable standards.
We take the security of your personal data seriously and implement a range of technical and organisational measures to protect it from unauthorised access, loss, or disclosure. All data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols. Access to personal data within our organisation is restricted to staff who need it to perform their job functions, and all such staff are trained in data protection responsibilities. We conduct regular security assessments and promptly address any vulnerabilities identified. In the unlikely event of a data breach that affects your rights, we will notify you and the relevant Philippine authorities as required by law. While we take every reasonable precaution, no online platform can guarantee absolute security, and we encourage you to use a strong, unique password for your account.
As a player based in the Philippines, you have the right to access the personal information we hold about you and to request a copy of it at any time. You may also request that we correct any inaccurate or incomplete data, or that we delete your personal information where it is no longer necessary for the purposes for which it was collected. If you wish to withdraw your consent for any data processing activity that is based on consent, you may do so without affecting the lawfulness of processing carried out before the withdrawal. You have the right to object to certain types of processing, including direct marketing communications, and we will honour such requests promptly. To exercise any of these rights, please contact our support team at [email protected] with your request and we will respond within a reasonable timeframe. We will never penalise you for exercising your privacy rights.
The new bet platform is strictly intended for adults aged 21 and above, in accordance with Philippine gaming regulations. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately suspend the account and delete the associated information. Parents and guardians who believe their child may have accessed our platform are encouraged to contact us at [email protected] so we can take prompt action. We support responsible gaming and take our obligations to protect younger individuals very seriously. Age verification checks are conducted as part of our registration and withdrawal processes to enforce this requirement.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please reach out to our team directly by email at [email protected]. We aim to respond to all privacy-related enquiries within five business days. For general questions about your account or platform features, you can also visit our FAQ page for quick answers. If you believe your privacy rights have been violated and we have not resolved your concern satisfactorily, you may have the right to lodge a complaint with the relevant data protection authority in the Philippines. We are committed to resolving all privacy concerns fairly and transparently.
The key commitments we make to every player in the Philippines.
Your personal information is never sold, rented, or traded to third parties for marketing purposes. We share data only with trusted service providers who help us operate the platform, and only to the extent strictly necessary. Every partner is bound by confidentiality obligations and data protection standards. You can trust that your details stay within the new bet ecosystem and are used solely to serve you better. If you ever have concerns about how your data is shared, our support team is available 24/7 to assist.
Every registered player has the right to access, correct, or request deletion of their personal data at any time. You can also withdraw consent for marketing communications or object to certain types of data processing without any penalty. We make it straightforward to exercise these rights — simply email [email protected] with your request. Our team will handle your request promptly and keep you informed throughout the process. Your privacy rights are a priority, not an afterthought.
All data exchanged between your device and our servers is protected by SSL/TLS encryption at all times. We conduct regular security assessments to identify and address vulnerabilities before they can affect players. Internal access to personal data is restricted to authorised staff only, and all team members are trained in data protection best practices. In the event of any security incident, we will notify affected players and the relevant Philippine authorities without delay. Playing on new bet means your data is in safe hands.
Our support team is available around the clock to help with any privacy concerns. You can also check the FAQ for quick answers, or head to your account to review your data settings.